Rider Guide
Tips for Riding the Bus
- Pick your destination.
- Review the schedule to find the closest bus stop. Please see our Routes and Schedules page for more details.
- Walk to your bus stop location.
- Arrive 10 minutes early. The times listed on our schedules are departure times, so be sure to be at the designated stop before that listed time!
- Please have your fare card, monthly pass, or exact change ready when you get on the bus.
- Enjoy your ride!
If you need to set up an Off-Route pickup, call our Dispatch office at 304-263-0876, Option 1. You should call the day before your trip by 4:30pm to schedule the trip. There will be an additional $2.00 charge for an Off-Route, which must be paid for prior to or at the time of the trip.
Bus Etiquette
- Be early. We recommend that riders get to their stop 10 minutes early. The bus cannot wait on passengers.
- Please have exact change. Drivers do not carry cash and cannot provide any change.
- Have your fare card and/or Half-Fare card ready when you board the bus.
- No eating, drinking, vaping or use of tobacco products are allowed on any EPTA buses or vehicles.
- We do not allow any open containers of alcohol on EPTA vehicles.
- Please remain seated until the bus comes to a complete stop.
- Only take on the bus what you can carry. Boarding the vehicle multiple times in order to load excess baggage is not allowed.
- Seat belts MUST be worn at all times.
- Service animals are allowed on all EPTA buses.